Tag Archives: ITO

Alsbridge CEO Chip Wagner to Speak on Panel About Sourcing Strategies at 7th Annual World BPO/ITO Forum in June

(Dallas, Texas) May 21, 2014 – Award winning benchmarking, sourcing and transformation advisory firm, Alsbridge, Inc., announces CEO Chip Wagner will speak on a panel entitled, “Five Key Risks in Developing & Executing a Smart Sourcing Strategy,” at the7th Annual World BPO/ITO Forum. This year’s annual forum, focused on “Re-Inventing Global Sourcing: Cloud, Mobile andSocial,” will be held June 2-3 in New York City.

“There is a long list of important factors always considered when developing a Smart Sourcing strategy, but we will address the five critical risks an organization must recognize and eliminate or mitigate,” said Wagner. “We also will hone in on the focus andexpertise that are absolutely essential for the organization to successfully execute a Smart Sourcing strategy. These are make-or-breakissues that every organization must know and address.”

The panel will be moderated by Beppe Urso, Executive Vice President, Global Director Client Compensation & Strategic Sourcing,Leo Burnett Worldwide. Joining Wagner as panel speakers will be John Gleason, formerly with Proctor & Gamble and Founder ofA Better View Strategic Consulting, LLC, and Andrew Wasser, Associate Dean, School of Information Systems & Management,Carnegie Mellon University.

Key learning points in the session include:

• Learn the CEO, CIO and CPO point of view on Smart Sourcing

• Understand what focus and know-how your organization needs to have/develop

• Learn from supplier/client perspective on how to build in the capability for risk mitigation

• Gain insight into how you can drive the strategic conversation within your own organization to minimize risks while SmartSourcing strategy is developed and executed

Alsbridge is a strategic alliance partner of World BPO/ITO Forum, an exclusive invitation-only event for C-suite executives andsenior decision-makers from mid to large-cap enterprise companies who are currently using BPO/ITO services or interested inevaluating global sourcing opportunities.

For more information about the 7th Annual World BPO/ITO Forum, please visit the event website at www.worldbpoforum.com

About Alsbridge Inc.

Alsbridge is a management consulting firm that helps companies reduce costs and enable their businesses by optimizingthe way they work with their vendors. With over 200 consultants on four continents, Alsbridge has been a trusted advisor toover 40% of the Fortune 500 and currently advise over 200 clients a year on over $11b in spend. This gives us tremendousmarket insight and deep benchmarking databases that our experienced consultants use to help clients engage the optimalvendors for their situation, negotiate best practice terms at fair market prices, and improve the way they govern vendorrelationships. Alsbridge clients utilize the most cost effective and value added sources globally for IT infrastructure services,network carrier services, hardware and software, application support and development, business processes and cloud services.

EDITORS/WRITERS: Journalists interested in covering the above topic or interviewing one of our SMEs pleasecontact:

Scott Tims

Office: 214-378-7970 ext. 278

pr@alsbridge.com| www.alsbridge.com

Outsourcing Center Announces Winners of 18th Annual Outsourcing Excellence Awards

DALLAS, April 8, 2014Outsourcing Center, the leading resource of outsourcing best-practice information, announced winners of the 2014 Outsourcing Excellence Awards: 

  • Best BPO: Motorola Solutions Inc. and Aon Hewitt
  • Best Communication:Swiss Re and Birlasoft
  • Best Going the Extra Mile: Mtel and Amdocs
  • Best Healthcare: Springhill Medical Center and Allscripts IT Managed Services
  • Best ITO Infrastructure: Sony Computer Entertainment America and Oracle Corporation
  • Best Long-term Relationship: Cummins and HCL Technologies
  • Best Managed Services: Morris Communications and NIIT Technologies
  • Best Partnership: BSkyB and Firstsource Solutions
  • Best Telecom: BT Group PLC and Wipro
  • Most  Collaborative: Procter & Gamble and Infosys BPO
  • Most Innovative: Ford Motor Company and Luxoft
  • Most Reliable: Japan International Cooperation Agency and Accenture

 “This year’s applications clearly demonstrate the benefits of outsourcing, particularly in terms of affording efficiency, cost savings, focus and expertise,” says panel judge James Ryan III, partner at Jackson Walker L.L.P.  “The applications also demonstrate that the outsourcing business is a service business in which communication, collaboration and willingness to ‘go the extra mile’ are essential.”

These global winning outsourcing partnerships represent a variety of business solutions that enabled the buyers to support their strategic growth initiatives. Judged by an independent panel of industry experts who evaluated entries  from over 100 worldwide nominations, these winning relationships will be highlighted in best-practice articles published on the Outsourcing Center in which award recipients will share their insights on how organizations can work flexibly and collaboratively through outsourcing to achieve the desired impacts on their business.  

About Outsourcing Center’s Outsourcing Excellence Awards

This is the 18th year the Outsourcing Excellence Awards have annually recognized the world’s best outsourcing arrangements. Reviewing the nominations, the judges select relationships that tangibly demonstrate best practices, create and sustain a competitive advantage, provide business transformation, achieve compelling value, and significantly benefit both buyer and service provider over time. The Outsourcing Center conducts the annual awards program exclusively and is an online community specializing in thought leadership, best practices, and innovation in outsourcing. The Center also offers provider brand communication, go-to-market strategies and business intelligence services.

Are You Counting Pennies When it Comes to Your IT? Alsbridge Shares Insights on Latest IT Price Trends to Watch in 2014

Alsbridge, Inc.,is delivering an eSeminar, Counting pennies when it comes to your IT?, on February 6, 2014, 1:00 PM to 2:00 PM ET. The eSeminar will share Alsbridge Q1 IT PriceWatch Results, as conducted by ProBenchmark, Alsbridge’s global benchmarking toolset.

The experts from ProBenchmark, will share insights on the impact of recent market trends on IT prices and directions to watch in 2014. Together with this, the attendees of this eSeminar will:

  • See up-to-the-minute analysis of outsourcing deal pricing trends
  • Gain insight into how services are configured and packaged in the marketplace
  • Understand the impact of recent market trends on the direction of market prices

Alsbridge CEO, Chip Wagner said, “By understanding how current economic developments have impacted IT price trends, company executives are better able to determine which IT sourcing strategy will best fit their specific needs.”

To register, visit the eSeminar registration page.

Seats are limited and early registration is recommended.

About Alsbridge Inc.

Alsbridge is a global consulting firm that helps companies transform and optimize the way they purchase, manage and leverage technology and business processes.   We have over 175 team members on 4 continents serving over 200 clients a year including more than 40% of the Fortune 500.  Alsbridge has helped hundreds of companies reduce costs and get more value from their vendors.  Our experienced consultants leverage proprietary tools and information databases to identify and engage the optimal vendors for your situation, negotiate best practice terms at fair market prices, and improve the way you work with your service providers.  Alsbridge clients utilize the most cost effective and value added sources globally for IT infrastructure services, network carrier services, hardware and software, application support and development, business processes and cloud services. 

BPO Vs ITO: Who Will Be the Outsourcing Heavyweight Champion in 2014? – Alsbridge Shares Insights

The gloves come off when it comes to BPO and ITO impacting the world of outsourcing. Experts from Alsbridge will be delivering an eSeminar –BPO vs. ITO: Who has the Upper Hand in 2014?- on January 16, 2014, 1:00 PM to 2:00 PM ET. This eSeminar will highlight how current trends in both business process and information technology outsourcing are impacting the outsourcing landscape in 2014.

Join Alsbridge for ringside insights from Directors, Dennis Winkler and Pete Roman as they discuss how the outsourcing arena is changing and what you need to understand to better leverage opportunities.

Attendees will learn:

  • ITO and BPO trends: past, present and future
  • Underlying drivers affecting new deals and pricing
  • The Big Data difference in BPO vs. ITO
  • ITO & BPO benchmarking: which is an art and which is a science

Discover what it takes to the outsourcing heavyweight champ and deliver a knock-out in 2014.

To register, visit the eSeminar registration page. Seats are limited and early registration is recommended.

Alsbridge Releases Study on the Current State of Price Benchmarking Based on a Survey of 664 Global Respondents

Price benchmarking of IT and business process services provide several benefits to companies who choose to take more of a “profit center” vs. “cost center” approach, according Alsbridge Inc., a benchmarking, sourcing and transformation advisory firm. Alsbridge today released the results of 2013 price benchmarking survey the firm conducted earlier this year, in its report –2013 State of Price Benchmarking, providing insight into the current state of IT and business process price benchmarking on a global basis.

2013 State of Price Benchmarking, is a result of survey conducted amongst over 664 sourcing buyers, providers, and consultants from global companies. The report reveals an in-depth analysis of:

  • The history of price benchmarking
  • The need for benchmarking
  • Types of benchmarks and best practices
  • Major findings of the study
  • Benchmarking benefits

Over 80% of companies engage in outsourcing to reduce expenses, gain access to variable resources, increase time-to-market and focus on core competencies, says report.

“With the global economic crisis still in recovery, today’s business leaders remain challenged to “do more with less” by seeking ways to streamline operations, cut cost and become more efficient,” explains Alsbridge CEO, Chip Wagner.

Alsbridge’s research reveals that the total 2013 global outsourcing market is nearly $1 Trillion with approximately two-thirds in Information Technology Outsourcing (ITO) and one-third in Business Process Outsourcing (BPO). The percentage of IT services currently provided by third parties, including outsourcers and cloud providers, increased slightly to 25%, up from 23% last year and 22% two years ago.  This figure is expected to climb to 37% within the next 3-5 years

“As the global economic recovery continues, IT and business process budgets continue to grow, but slowly.” Wagner said. “The magnitude of outsourcing spend is enormous and vitally important to companies as part of their overall management strategy,”

Access the complete report 2013 State of Price Benchmarking.

About Alsbridge Inc.

Alsbridge is a global consulting firm that provides data-driven sourcing advisory and benchmarking services for IT, Finance and Sourcing executives.  We’ve helped hundreds of companies reduce costs and get more value from their vendors.  Our experienced consultants leverage proprietary tools and information databases to identify and engage the optimal vendors for your situation, negotiate best practice terms at fair market prices, and improve the way you work with your vendors.  Alsbridge clients utilize the most cost effective and value added sources globally for IT infrastructure services, hardware and maintenance, network services, software and maintenance, application support and development, business processes and cloud services. Alsbridge was ranked the #1 outsourcing advisor in the world by the International Association of Outsourcing Professionals (IAOP) based on the value delivered to clients.  This commitment to delivering value to our clients has made Alsbridge a distinguished member of the 2010 Inc. 500 fastest growing privately held companies in America.

EDITORS/WRITERS: Journalists interested in covering the topic or interviewing one of our SMEs, please contact:

Scott Tims
Office: 214-378-7970 ext. 278
stims@thepointgroup.com
www.alsbridge.com

Third Party Benchmark Measuring with ProBenchmark.com

Outsourcing solutions provider Alsbridge has developed a number of helpful quantitative analysis tools to help its clients understand specific industry data and increase their competitive advantages. One of Alsbridge’s most widely applicable online analysis tools is ProBenchmark.com, which offers four assessments that cross a variety of data to provide impartial and tailored reports. These include the Snapshot BenchMARQ, the Custom Benchmark, the Online Market Assessment, and the Third Party Benchmark.

The Third Party Benchmark focuses on individual projects. The information it acquires ensures that price and service levels for both the client and the client’s customers remain at a competitive market rate over the contract period. By studying independent and empirical industry trends, the Third Party Benchmark offers Alsbridge clients a detailed plan of action that incorporates price analyses and adjustments, a service and contractual review, and an executive summary. The Third Party Benchmark guarantees comprehensive results through its proprietary modeling engine and intensive comparisons of third-party outsourcing engagements and contracts.

ProBenchmark.com also offers Alsbridge clients an opportunity to read market intelligence survey reports and view online seminars about Information Technology pricing trends. Above all, Alsbridge believes that benchmarking does not have to be a tedious or costly process. With tools like ProBenchmark.com, technology companies can quickly assess important results on everything from competitive pricing to outsourcing decisions.