Managing Director Bill Huber of Alsbridge, Inc., an award-winning benchmarking, sourcing and transformation advisory firm, will serve as a moderator, panelist and instructor on topics about next generation Business Process Management (BPM) at the NASSCOM BPM Strategy Summit, Sept. 16-17, in Bangalore, India. Themed “Making hyper-growth a sustainable business reality,” this year marks NASSCOM’s 16th edition of the conference.
“The global BPM industry is quickly shifting from a cost-based to a value-based proposition, and next generation models such as Business Process as a Service (BPaaS), cloud, analytics, and robotics are challenging the established paradigms of sourcing,” said Huber. “This summit, focused on next generation BPM models and strategies, is very timely, and I look forward to contributing to these conversations.”
Huber will moderate the panel discussion, ‘Who Moved My Cheese – Capturing Value in Next Generation BPM Relationship’ session on Sept. 17. The discussion will address next generation models that are challenging the established paradigms of sourcing. The discussion focuses on understanding this dynamic environment, changing customer expectations, and how to capture value in the next generation relationships.
Huber also will lead a master class session, ‘A business case development beyond cost savings’ on Sept. 16. The class will explore approaches to capture the value add of BPO including: improved insights from analytics, operational improvements to upstream and downstream functions, improved revenue through improved market agility, market insights and customer care, and the cost and benefits of risk management.
Additionally, Huber will serve as a panelist for a discussion on ‘De-Risking Business: Protection of Confidential Data is a Key Corporate Priority’ on Sept. 17. The session will focus on highlighting specific issues around confidentiality in the industry, discuss ways to address them in a systemic way, and unveil an Industry Code of Conduct to institutionalize it going forward.
For more information about the summit, please visit www.nasscom.in.
About Alsbridge Inc.
Alsbridge is a global management consulting firm that helps companies enable their businesses and reduce costs by optimizing their service provider relationships. As a trusted advisor to over 40% of the Fortune 500 and FTSE 250, we work with over 200 clients a year on over $11b in spend. Our experienced consultants leverage market insight and deep benchmarking databases to help clients align their requirements to the optimal vendor solution, apply best practices, negotiate terms at fair market prices and improve relationship governance. We help clients utilize the most cost-effective and value-added sources globally for IT infrastructure services, network carrier services, hardware and software, application support and development, business processes and cloud services.