Contract Center Transformation on Your Mind? These New Technologies Might Be the Answer

Is the pace of technological change, myriad range of options and lack of transparency making selecting and implementing the right set of technologies for your contact center a difficult undertaking? Are you wondering what successful contact center leaders know about technology, that you don’t?

If the answer to the above is yes, then join Alsbridge Inc., as it shares valuable insights into leveraging latest technologies for contact center transformation through its eSeminar- Cloud Computing, SaaS and SIP – what’s the right solution for my contact center?, November 21, 2013, 1:00 PM to 2:00 PM ET.

New and advanced technologies can rapidly transform today’s contact center and enable management to substantially improve customer experience, enhance competitive edge, and reduce operational costs. Through the eSeminar, Alsbridge will provide an unbiased look at solution alternatives and share key lessons learned from recent RFP events and large scale implementations that will offer insight into the benefits of leveraging latest advanced technologies like cloud computing, Saas and SIP.

Attendees of the eSeminar will get a first-hand look at how contact center leaders have leveraged Cloud Computing, SaaS, and SIP to enable:

  • Flexible deployment options
  • Pay as you go pricing models
  • Rapid expansion and contraction to meet seasonal needs
  • Speed to market
  • Increased agent efficiencies
  • Simplified work at home agent solutions
  • Easier integration with outsourcers
  • New CTI designs and architectures

So if you have contact center transformation on your mind, be a part of the eSeminar. To register visit the link Cloud Computing, SaaS and SIP – what’s the right solution for my contact center?

Space is limited so reserve your complimentary seat now.

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