(Dallas, Texas) August 21, 2013 – A recent report by award winning benchmarking, sourcing and transformation advisory firm, Alsbridge, Inc. – Best Practices for Next Generation Converged Networks: Part 1 & 2– shares guidelines that will enable network managers to enhance their network operations, make better/more disciplined decisions and provide superior service to their enterprise-wide customers.
The first steps network managers must take in providing high-quality service to users of their enterprises’ multi-million dollar IP networks are utilizing tools to gain visibility into performance issues, and leveraging the right data to isolate problems before they directly affect internal and external customers. This two-part report by Alsbridge spells out actionable, operational steps for today’s network management teams to achieve top-tier performance, including:
- Recreating issues to identify root cause
- Simplifying configurations
- Instilling repeatable operations
- Educating customers
“Even the best-architected networks can suffer from mild to major execution issues,” said Alsbridge CEO, Chip Wagner. “But, just as a mechanic cannot evaluate what is going on under a car’s hood without opening it, network managers can’t manage, measure or improve what they can’t see.”
Finding and preventing operational and application issues in proactive manner is a key ingredient in sustaining a healthy network and end user experience. To make inroads on preventative IP network management, Alsbridge recommends prioritizing the implementation of processes, education, and tooling.
“Network managers face a major uphill battle in provisioning expected flawless performance to all end users in their enterprise. But with the right visibility tools and data, they will be well armed to address the challenges they face every day,” Wagner explained.
For further details on how network managers can achieve the holy grail of top-tier performance, download the full report from Alsbridge here:
• Best Management Practices for Next Generation Converged Networks: Part 1
• Best Management Practices for Next Generation Converged Networks: Part 2
About Alsbridge Inc.
Alsbridge is a global consulting firm that provides data-driven sourcing advisory and benchmarking services for IT, Finance and Sourcing executives. We’ve helped hundreds of companies reduce costs and get more value from their vendors. Our experienced consultants leverage proprietary tools and information databases to identify and engage the optimal vendors for your situation, negotiate best practice terms at fair market prices, and improve the way you work with your vendors. Alsbridge clients utilize the most cost effective and value added sources globally for IT infrastructure services, hardware and maintenance, network services, software and maintenance, application support and development, business processes and cloud services. Alsbridge was ranked the #1 outsourcing advisor in the world by the International Association of Outsourcing Professionals (IAOP) based on the value delivered to clients. This commitment to delivering value to our clients has made Alsbridge a distinguished member of the 2010 Inc. 500 fastest growing privately held companies in America.